Shipping policy

Last updated: {{ last_updated }}

This Shipping Policy describes how {{ shop_name }} ships orders within Italy, the European Union, and internationally.

Processing time

Orders are typically processed within 1-3 business days. During peak periods or promotional events, processing may take slightly longer.

Shipping zones and delivery times

  • Italy: standard delivery typically within 2-5 business days after dispatch.
  • European Union: standard international delivery typically within 5-10 business days after dispatch.
  • International (outside the EU): standard delivery typically within 7-15 business days after dispatch, depending on destination and customs processing.

Shipping costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Customs, duties, and taxes

International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Order tracking

Once your order ships, you will receive a confirmation email with tracking information where available.

Contact

For questions about shipping, please contact us at {{ email }}{% if address != blank %} or {{ address }}{% endif %}.